Service Systems Thinking, In Brief

A concise description of Service Systems Thinking can be presented with (i) an intentional representation, in the style of i* (see the iStar wiki ); and (ii) and an object process representation, in the style of Object Process Methodology (see the Wikipedia entry ).

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In an intentional representation , service systems thinking is a resource that can be applied by service scientists, managers, engineers and designers

In an object-process representation , service systems thinking is handled by a community.

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Service systems thinking exhibits systems thinking, SSME, generative pattern language and multiple perspectives open collaboration.

Development within the community can be recognized as conversations: for orientation, for possibilities, for action, and for clarification.

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<li>The intentional representation was constructed using OpenOME . The diagram source file is available as an OpenOME export .</li>

<li>The object process representation was constructed using LibreOffice Impress, edited with LibreOffice Draw to export to SVG. The diagram source file is available as an ODP .</li>